Conditions of Use

Welcome to our website

The access and use of are regulated by the following General Conditions of Use. The access and use of this website as well as purchasing products on, require a good reading, understanding and acceptance of  Conditions of Use.
This web site is managed and maintained by SISTERS B s.r.l.s., with registered office in Italy, Via Crescenzio, 82 - 00193 - Roma - (Roma), registered in the register of companies - VAT number 13964861002.
If you need assistance, please visit our customer Customer Care. You will find information about orders, shipping, refunds and returning products purchased on, the registration form to the website, tips and other general information about the services provided by Please note that  you can always contact by email at

For any other legal information, please visit  Sales General Conditions, Right of withdrawal and Privacy Policy sections. The manager  may modify or simply update,  all or part of these General Conditions of Use. Users will be notified of any change on Conditions of use or updates on Home page as soon as the changes are settled and will be binding once posted on this section of the website. Therefore,  we kindly invite you to visit this section regularly, in order  to be check  most recent and updated General Conditions of Use notices . If you do not agree, entirely or partially, with General Conditions of Use, please do not use our website.
The access and use of, including the display of web pages, communications with the Manager, the opportunity of downloading information regarding our products and their purchase on the web site, constitute activities which are carried out by our users for personal purposes only ; they are unrelated to any commercial, business and/or  professional activity. Please note that you are the one and only responsible for the use and its contents. The Manager, in fact, is not responsible for any use that does not comply with the laws in force, the website and users’ contents , except for the responsibility for gross negligence or wilful misconduct. In particular, you will be the one and only responsible for the improper communication of information and data which could be false or concerning third parties without their consent, and the improper use of the above information and data.
Lastly, since each content will be downloaded or otherwise obtained through the use of the service of your choice and at the users’ risk, all responsibility for any damage to computer systems or any loss of data as a result of downloads, falls on the user and the Manager cannot get charged. The Manager declines any responsibility for any damage resulting from the inaccessibility of the website services or from damage caused by viruses, damaged files, errors, omissions, service interruptions, contents loss, network related issues, providers or telephone connections and/or  data transmission, unauthorized accesses, alteration of data, failure and/or user’s electronic equipment malfunction.
The user is responsible for the custody and proper use of personal information, including credentials that allow the access to confidential services, as well as for any damaging or prejudicial consequence which might arise against the Manager  thus third parties as a result of an improper use, loss or theft of such information.

1. Privacy Policy
Please read carefully our Privacy Policy, which also applies in the case the user accesses and uses the related services, but without purchasing any of the products. The Privacy Policy will help you understand how gathers and uses your personal data and for what purposes.

2. Intellectual Property Rights
The contents on, such as: works, images, pictures, dialogues, music,  video and sound, documents, drawings, illustrations, logos and any other content in any format, published on, including menus, web pages, graphics, colours, schemes, tools, fonts, web site design, diagrams, layouts, methods, processes, functions and software that are part of are protected by copyright and by any other intellectual property right of the Manager and other rights holders. It is forbidden to reproduce, entirely  or partially, in any form, and its contents, without the Manager written permission. The Manager has the exclusive right to authorize or forbid the direct or indirect, temporary or permanent, reproduction in any manner or form, entirely or partially, of and its contents. For what concerns the use of, you are only authorized to visit the website and its contents. You are also authorized to perform all those acts that involve temporary reproduction  devoid of personal financial significance, which are considered temporary or secondary and an integral and essential part of and its contents display, and every other navigation procedure on the website that is carried out uniquely for a legitimate use of and its contents. Instead, you are not authorized to make any reproduction, on any media, entirely or partially of and its contents. Any reproduction must be, from time to time authorized by the manager  or, if necessary, by  the individual authors of works contained in the website. However, such reproductions shall be performed for lawful purposes and in accordance with the copyright and other intellectual property rights of the manager and the authors of the works contained in the website. The authors of  individual works published on have, at any time, the right to claim authorship of their works and to object to any distortion, mutilation or any other modification of the works including any act that could undermine their honour or reputation . You agree to respect the copyright of the artists who have chosen to publish their works on or who have worked with  to the creation of new forms of expression and artistic works intended to be published, even not exclusively on the website, or, again, that are an integral part of it. In addition, you are not entitled to use, in any way or form, the contents of the website and every single work protected by copyright and any other intellectual property right, under any circumstances. For example, you cannot alter or in any other way modify the contents and protected works without the Manager consent and, where necessary, of the authors of individual works published on

3. Trademarks and Domain Names
Every other distinguishing sign that characterize products sold on and on the website are their respective owners registered trademarks and are used  for the exclusive purpose of distinguishing, describing and advertising the products for sale on The Manager and all other owners of registered trademarks have the right of the exclusive use of the trademarks under their ownership. Any use of these trademarks that does not comply with the law is prohibited and implies serious consequences, as unauthorized. It is forbidden to use such trademarks and any other distinctive feature on to take unfair advantage of the brands distinctive character or reputation or in a way that could undermine the brand and its owners.

4. Links to other websites contain hyperlinks to other websites that have no connection with The Manager does not control or monitor such websites and their content. The Manager will not be held responsible for the content of such websites and the rules adopted by them with regard to your privacy and the processing of your personal data during your navigation operations. Please, pay attention when you access such websites through the links provided on and read carefully their terms of use and privacy policy. In fact, we would like to remind you that  Conditions of Use and Privacy Policy of do not apply to websites operated by parties different from the Manager. provides links to other web sites exclusively to help its users searching and browsing and to allow hyperlinks to other websites. The activation of links does not imply any recommendation or the Manager report to access and browsing such websites, nor any assurance regarding their content, services or goods supplied and sold to Internet users.

5. Links to
Anyone interested in activating a link to the home page and other web pages which are publicly accessible, please contact the Manager at the following email address: It is necessary to contact the Manager in order to enable the request approval to the hyperlink to link activation is free of charge and on a non- exclusive basis  and it is given by the Manager to the applicant. The Manager has the right to object the activation of certain links to the website in case the applicant who intends to activate links to has adopted unfair business practices in the past or if the applicant has adopted behaviours qualified as not compliant with industry practices, such as unfair competition to the Manager, the website and its services or when the Manager is afraid that these behaviours could be adopted in the future. The activation of deep hypertext links (such as deep frames or deep links or unauthorized use of meta-tags without the Manager consent is prohibited, under any circumstances.

6. Notice on contents
The Manager has made every effort to prevent the publication on the website of content describing or representing situations of physical or psychological violence or which, according to the sensitivity of users, may be deemed to violate civil convictions, human rights and dignity of persons in all its forms and expressions. In any case, the Manager does not guarantee that the website contents are appropriate or licit in other Countries other than Italy. However, if such contents are deemed unlawful or illegal in some of these countries, please do not access our website and whether  you choose to access it, please be aware that the use you make of services will be your exclusive and personal responsibility. The Manager has also taken every precaution to ensure its users that the contents of are accurate and do not contain any incorrect or out of date contents according to the date of their publication on the website and, as possible, even afterwards. However, the Manager does not take any responsibility towards the users regarding  the accuracy or completeness of the content published on, except for its liability for wilful misconduct and gross negligence and everything else otherwise required by law. The Manager also cannot guarantee users that the website will operate continuously, without interruptions and in the absence of errors or malfunctions due to Internet connection. If you have any problem using our website, please contact the Customer Service or the following email address: A supervisor will be happy to assist and help you  restore your access to the website, whether is possible. In the same way, you should contact your Internet service provider or check that every device that allows Internet connection and access to web content, including your Internet browser,  is correctly activated. Although the Manager will try to do everything possible to ensure a non-stop access to the website, the dynamic nature of the Internet and its content may not allow  to operate without suspensions, interruptions or discontinuity due to the need to update the website. The Manager has adopted technical and organizational measures to safeguard the security of its services on www., the integrity of traffic data and electronic communications compared to the forms of non-permitted use or knowledge as well as to avoid the risk of dispersion, damage and loss of confidential  and no-confidential users data on , in other words not complying with the law or  unauthorized access to data and information.

7. Our trade policy
The Manager has adopted a trade policy. Its mission is to sell products through its own services and website exclusively  to the "final consumer"; this term indicates any individual who works with, for purposes which are extraneous to his trade, business or profession. If you are not a final consumer, please do not use our services to purchase products on Otherwise the Manager will have the right not to consider purchase orders from persons who are not final consumers and to any other purchase order that does not comply with the General Conditions of Sale and these General conditions of Use.

8. Applicable Law and Dispute Resolution
These Terms of Use are regulated by the Italian law. In the case of disputes arising from Terms of use between the Manager and each of its final consumers, the Manager guarantees, as of now, the full support and acceptance of  RisolviOnline  conciliation service. RisolviOnline is an independent and institutional service provided by the Chamber of Arbitration of Milan Chamber of Commerce, which allows you to reach a satisfactory agreement, with the assistance of a competent and neutral conciliator, in a friendly and safe way on the Internet. For further information about Risolvionline rules or if you would like to submit a conciliation request, please visit